Elevator Safety:

Please fill in the following survey for an elevator safety check:


1.   Is the elevator in good working order as far as it relates to:

Proper leveling



Door reopening devices



Button function



Indicator lights



Alarm bell



Emergency telephone if available?




2.   Is the floor in each elevator and hoistway area well-maintained and free of slipping hazards?  



3.   Is each elevator area well-lit so that passengers can view misleveling easily?



4.   Does the elevator have working emergency lightings? (Request elevator mechanic to test when on site)



5.   Are you familiar with the elevator control buttons that passengers may need to use? (Alarm, etc.)



6.   Are plants or furniture close enough to the elevator that they may present a tripping hazard?



7.   Is the elevator clearly marked? 



8.   Are the elevator interiors and hoistway entrances clean?



9.   Are the stairways clearly marked for use during a fire or when the elevator is out or service?



10.   Does the elevator have working emergency lighting? (Request elevator mechanic to test when on site)



If “NO” was answered to any of the above, you should immediately contact your elevator service provider for corrective action. If you believe that you have an unsafe condition, remove the elevator from service prior to calling the service provider.


 Basic Safety Inspection


The purpose of this document is to provide a brief review of the basic elements of elevator safety and how to ensure that your elevator maintenance provider is kept apprised of any issues requiring remedial attention.

The pertinent fact to remember is that 55% of all elevator problems occur within the elevator entranceway. This area has several components that should be consistently monitored by building personnel to help ensure safe elevator usage by the riding public.

Door Protection -Elevators are protected by a several types of door reopening devices:

  1. Infrared Safety Curtains – These devices scan the areas adjacent to the elevator door(s) and automatically reopen  the door(s) when the presence of an object is detected. This is the most modern means of door protection.

  2.  Electronic Photo-eyes – These devices send out two (2) or more fixed beams that cause reopening when someone or something breaks the beam. These are used in conjunction with mechanical safety edges.

  3.  Mechanical Edges – These devices must make physical contact with a person or object to trigger reopening.

All of these devices are designed to function as safety measures only. They are not intended to provide added convenience for the passengers.


If someone is moving towards the elevator, utilize the door open button on the car control panel to wait for them. The door reopening devices are designed to turn off during the last 2 to 4 inches of travel therefore someone should never stick an object or limb in the path of a closing door.

The average industry waiting time for an elevator is 20 to 30 seconds. This is not a long period to wait in exchange for avoiding an injury.

  1.  Elevator Leveling–Elevators are required to stop at each floor within plus or minus ˝” of the floor landing.

  2. A simple method of assessing that your elevator is approaching the maximum ˝” tolerance allowed by code is to draw the sole of your shoe across the landing sill.

  3. Caution should be advised to anyone wearing bi-focal glasses. There is often a blurred sight line at the transition point of the lenses. When someone is looking down at the landing sills they may not be able to detect an off level landing.

  4. Emergency Communication – Most elevators have an Alarm Bell and Telephone or Intercom.

  5. In the unfortunate event that someone becomes trapped in an elevator, they are often reassured when they can speak to someone by telephone or ring an alarm that will draw someone’s attention. Anxiety is quickly alleviated when someone knows that help is forthcoming.

  6. It is also important to have a functioning emergency light in the elevator to avoid leaving a trapped passenger in the dark as they wait for assistance. You can ask your elevator maintenance provider to periodically test the emergency light(s) during their routing maintenance visits.


 Safety Tips


When you approach the elevator:

  1. Know your destination. Push the UP or DOWN button for the direction you want to go.

  2. Stand aside for exiting passengers.

  3. Wait for the next car if the elevator is full.

  4. Do not try to stop a closing door with anything including hands, feet, canes, etc. Wait for the next elevator.

  5. Take the stairs if there is a fire in the building.

 When you enter and leave the elevator:

  1. Watch your step, and enter and exit carefully.

  2. Hold children and pets firmly.

  3. Stand clear of the doors, and keep clothes and carry-ons away from the opening.

  4. Push and hold the Door Open button if doors need to be held open, or ask someone to push the button for you.

 When riding on an elevator:

  1. Stand back from the doors.

  2. Hold onto the handrail if one is available.

  3. Pay attention to the floor indicators.

  4. If the doors do not open when the elevator stops, push the Door Open button.

What someone should do when an elevator stops between floors:

  1. Utilize the alarm button and wait for assistance.

  2. If a phone is available, follow instructions to summon help.

  3. Remain patient. There is plenty of air and the interior of the elevator is designed for passenger safety.

What someone should NOT do when an elevator stops between floors:

  1. Do not attempt to force open the doors.

  2. Do not attempt to leave the elevator.  The elevator hatch is designed for professional personnel who will provide assistance form the outside of the elevator cab.


Escalator Safety Tips:


Before entering escalators:


1.   Do not use canes, walkers or wheeled vehicles on an escalator.


2.   Do not ride an escalator barefoot or with loose shoelaces.


3.   Confirm the direction of the moving steps before stepping onto the escalator.



When entering escalators:


  1.   Step on and off promptly. Take extra care if you are wearing bifocals.


2.   Hold children or small packages firmly with one hand.


3.   Grasp the handrail as you step promptly onto the moving step.



When riding escalators:


  1.   Stand toward the middle of the step - away from the sides and face forward.


2.   Keep loose clothing clear of steps and sides.


3.   Keep a firm grip on the handrail.


4.   Reposition your hand slowly if the handrail moves ahead or behind the steps.


5.   Do not rest your handbag or parcels on the handrail.


6.   Pay attention. Do not day dream or gaze about while riding.


7.   Do not lean against the side.


When exiting escalators:

1.   Do not hesitate. Step off promptly.


2.   Immediately move clear of the escalator exit area. Do not stop to talk or look around. Other passengers may be behind you.


Escalators have been designed with your safety in mind. The following safety features have been built into all escalators:


1.   The handrail and the moving steps are designed to move at the same rate to help people keep their balance.


2.   Handrails extend several feet into the entry to help passengers adjust to the correct speed before stepping on.


3.   Brakes and a shutoff are automatically activated if the speed is too fast or too slow.


4.   In the event of an emergency, push one of the Stop buttons located at the top or bottom landings of the escalator at the handrail or the floor level.


5.  Check to find the emergency stop button the next time you ride.



Sterling Elevator Consultants, LLC





Postal address:  Lins Elevator Service, Inc.
                                  207 Gist Street
                                  Pittsburgh, PA 15219-5903

Telephone:  412.261.1656
Facsimile:    412.261.1659
Electronic mail: Sales@LinsElevator.com