Please fill in the following survey for an elevator safety check:
1. Is the
elevator in good working order as far as it relates to:
Emergency telephone if available?
2. Is the
floor in each elevator and hoistway area well-maintained
and free of slipping hazards?
3. Is each
elevator area well-lit so that passengers can view
4. Does the
elevator have working emergency lightings? (Request
elevator mechanic to test when on site)
5. Are you
familiar with the elevator control buttons that passengers may
need to use? (Alarm, etc.)
plants or furniture close enough to the elevator that
they may present a tripping hazard?
7. Is the
elevator clearly marked?
8. Are the
elevator interiors and hoistway entrances clean?
9. Are the
stairways clearly marked for use during a fire or
when the elevator is out or service?
10. Does the
elevator have working emergency lighting? (Request
elevator mechanic to test when on site)
If “NO” was answered to any of the above, you should
immediately contact your elevator service provider for
corrective action. If you believe that you
have an unsafe condition, remove the elevator from service
prior to calling the service provider.
The purpose of this document
is to provide a brief review of the basic elements of
elevator safety and how to ensure that your elevator
maintenance provider is kept apprised of any issues
requiring remedial attention.
The pertinent fact to remember
is that 55% of all elevator problems occur within the
elevator entranceway. This area has several components
that should be consistently monitored by building
personnel to help ensure safe elevator usage by the riding
Protection -Elevators are protected by a several types of
door reopening devices:
Infrared Safety Curtains
– These devices scan the areas adjacent to the elevator door(s) and automatically reopen the door(s) when the
presence of an object is detected. This is the most modern
means of door protection.
Electronic Photo-eyes –
These devices send out two (2) or more fixed beams that
cause reopening when someone or something breaks the beam.
These are used in conjunction with mechanical safety
Mechanical Edges –
These devices must make physical contact with a person or
object to trigger reopening.
these devices are designed to function as safety
measures only. They are not intended to provide added
convenience for the passengers.
someone is moving towards the elevator, utilize the door
open button on the car control panel to wait for them.
The door reopening devices are designed to turn off
during the last 2 to 4 inches of travel therefore
someone should never stick an object or limb in the path
of a closing door.
average industry waiting time for an elevator is 20 to
30 seconds. This is not a long period to wait in
exchange for avoiding an injury.
Leveling–Elevators are required to stop at each floor
within plus or minus ˝” of the floor landing.
A simple method of assessing
that your elevator is approaching the maximum ˝” tolerance
allowed by code is to draw the sole of your shoe across
the landing sill.
Caution should be advised to
anyone wearing bi-focal glasses. There is often a blurred
sight line at the transition point of the lenses. When
someone is looking down at the landing sills they may not
be able to detect an off level landing.
Communication – Most elevators have an Alarm Bell and
Telephone or Intercom.
In the unfortunate event
that someone becomes trapped in an elevator, they are
often reassured when they can speak to someone by
telephone or ring an alarm that will draw someone’s
attention. Anxiety is quickly alleviated when someone
knows that help is forthcoming.
It is also
important to have a functioning emergency light in the
elevator to avoid leaving a trapped passenger in the dark
as they wait for assistance. You can ask your elevator
maintenance provider to periodically test the emergency light(s) during their routing maintenance visits.
When you approach the
Know your destination. Push the UP or DOWN
button for the direction you want to go.
Stand aside for exiting
Wait for the next car if the
elevator is full.
Do not try to stop a closing
door with anything including hands, feet, canes, etc.
Wait for the next elevator.
Take the stairs if there is
a fire in the building.
you enter and leave the elevator:
Watch your step, and enter and exit
Hold children and pets
Stand clear of the doors,
and keep clothes and carry-ons away from the opening.
Push and hold the Door Open
button if doors need to be held open, or ask someone to
push the button for you.
riding on an elevator:
Stand back from the doors.
Hold onto the handrail if
one is available.
Pay attention to the floor
If the doors do not open
when the elevator stops, push the Door Open button.
What someone should do when
an elevator stops between floors:
Utilize the alarm button and wait for
If a phone is available,
follow instructions to summon help.
Remain patient. There is
plenty of air and the interior of the elevator is
designed for passenger safety.
What someone should NOT do
when an elevator stops between floors:
Do not attempt to force open the doors.
Do not attempt to leave the
elevator. The elevator hatch is designed for
professional personnel who will provide assistance form
the outside of the elevator cab.
Escalator Safety Tips:
Before entering escalators:
1. Do not use canes, walkers
or wheeled vehicles on an escalator.
2. Do not ride an escalator
barefoot or with loose shoelaces.
3. Confirm the direction of
the moving steps before stepping onto the escalator.
When entering escalators:
1. Step on and off promptly.
Take extra care if you are wearing bifocals.
2. Hold children or small
packages firmly with one hand.
3. Grasp the handrail as you
step promptly onto the moving step.
When riding escalators:
1. Stand toward the middle
of the step - away from the sides and face forward.
2. Keep loose clothing clear
of steps and sides.
3. Keep a firm grip on the
4. Reposition your hand
slowly if the handrail moves ahead or behind the steps.
5. Do not rest your handbag
or parcels on the handrail.
6. Pay attention. Do not day
dream or gaze about while riding.
7. Do not lean against the
1. Do not hesitate. Step off
2. Immediately move clear of
the escalator exit area. Do not stop to talk or look
around. Other passengers may be behind you.
Escalators have been
designed with your safety in mind. The following safety
features have been built into all escalators:
1. The handrail and the
moving steps are designed to move at the same rate to help
people keep their balance.
2. Handrails extend several
feet into the entry to help passengers adjust to the
correct speed before stepping on.
3. Brakes and a shutoff are
automatically activated if the speed is too fast or too
4. In the event of an
emergency, push one of the Stop buttons located at the top
or bottom landings of the escalator at the handrail or the
5. Check to find the
emergency stop button the next time you ride.
Sterling Elevator Consultants, LLC
Postal address: Lins Elevator Service, Inc.
207 Gist Street
Pittsburgh, PA 15219-5903